Privacy Policy

Last updated: July 2024

This Privacy Policy describes how Nexi AI Limited ("we", "us" or "our") collects, uses, and shares your personal information when you use our website, products, or services.

1. Information We Collect

We may collect several types of information from and about users of our services, including:

  • Personal Information: This includes information that can identify you as an individual, such as your name, email address, telephone number, and postal address.
  • Usage Data: Information about how you use our website, products, and services, including your IP address, browser type, internet service provider, referring/exit pages, date/time stamps, clickstream data, and the pages you visit.
  • Communication Data: When you contact us directly, we may keep a record of that correspondence.

2. How We Use Your Information

We use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to erase your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Similar Technologies

We may use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. These technologies help us analyze web traffic, customize our services, and provide relevant advertising.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our services may become inaccessible or not function properly.

7. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe a child under 16 may have provided us personal information, please contact us.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hi@nexicare.ai or write to us at:

Nexi AI Limited
Rm 408, 4/f, 8 Queen's Road East
Wanchai, Hong Kong